When to set your domain's name servers
If you already own a domain that you purchased from a different registrar or hosting company, you can change the name server (DNS) settings for the domain so they point to Covelio Hosting's servers. (Billing and domain administration remain with the domain's current registrar.)
Setting your domain's name servers
When you change a domain's name server settings, you must specify at a minimum a primary name server and a secondary name server. This ensures that there is at least one alternate server available to provide DNS information about your site if one of the servers is unavailable.
The correct name servers for your domain depend on the type of account you have, and which Covelio Hosting server hosts your account.
You can view the name server information for your account on the Covelio Hosting Customer Portal at https://my.covelio.com.
Nameservers and their IP addresses are listed in the Product Details of each product;
You can also refer to the your Web Hosting account Information email that was sent to you to find the nameservers for your hosting account.
Almost all domain registrars provide a control panel where you can manage a domain's name server settings. If you are unable to make these changes, contact the domain's registrar and ask them how to change your domain's name server or DNS settings. You can also contact us for assistance with this.
When you change a domain's name server settings or register a new domain, it generally takes 24 to 48 hours until the changes take full effect. This delay, known as DNS propagation delay, occurs with all hosts and is beyond our control. Therefore, until your domain fully resolves you cannot do the following:
- Visit your web site by going to the URL http://www.example.com, where example.com represents your domain name.
- Accessing your e-mail accounts, POP3, IMAP, SMTP, and webmail will not work until DNS propagation is complete.
More Information
For more information about DNS, please visit http://en.wikipedia.org/wiki/Domain_Name_System
